Measure shifts in customer emotion and gather actionable feedback across your mobile customer journey.
Our 2021 Mobile Customer Engagement Benchmark Report is here! Download the report and see how your app stacks up against others in your industry.
We tailor each demo to your specific business needs. See it for yourself and contact us today!
Thanks for reaching out! While you wait for confirmation from an Apptentive team member, you may find these free resources to be of interest:
Guide
View resourceGuide
7 Steps to Product Roadmap Success
Learn how to fight feature creep, deliver the right value, and translate vision into action. Let us help you revitalize your product roadmap today, and help make 2021 your year.
We tailor each demo to your specific business needs. See it for yourself and contact us today!
Thanks for reaching out! While you wait for confirmation from an Apptentive team member, you may find these free resources to be of interest:
Guide
View resourceGuide
7 Steps to Product Roadmap Success
Learn how to fight feature creep, deliver the right value, and translate vision into action. Let us help you revitalize your product roadmap today, and help make 2021 your year.
Actionable Mobile Customer Feedback
Measure shifts in customer emotion and gather actionable feedback across your mobile customer journey.
We power millions of consumer interactions on billions of devices for the world’s best brands.
Apptentive Customers See:
-
response rates from targeted customers
-
higher 90-day retention rate than the average mobile app
-
2X increase in actionable feedback
With Apptentive’s powerful Voice of the Customer solution, you can capture invaluable feedback across your mobile customer’s journey and take immediate action to win back customers and activate fans at scale.
Capture
Listen to feedback in real time, across your mobile channels to track the voice of your customer and evaluate shifts in emotion
Analyze
Gain insights across your mobile channels in real-time and learn the “why” behind your feedback
Act
Route feedback appropriately to increase retention and make customer-centric product decisions
Capture
- Online: Mobile, Web
- Onsite: Kiosk, POS
Analyze
- App Health
- Consumer Insights
- Product Feedback
- CSAT/NPS
- Fan Signals ™
- Executive Insights
- Professional Services
Act
- Ratings & Reviews
- Enrich First-party Data
- Notes
- Message Center
- Integrations/API
Fast Time to Value
Get critical survey results in minutes or days, with updates needing zero technical support. Benefit from industry-expert support and bespoke data insights analysis.
Enrich Customer Data
Measure shifts in customer emotion over time to better understand the “why” behind your feedback, while enriching your customer profile data.
Precise Targeting & Measurement
Use the right tools to take action on shifting emotion with our intelligent targeting (Ratings Prompts, Notes, Surveys, and two-way Message Center).